Get in Touch
We're here to help.
Whether you have a question about a course, need help with your account, or want to talk about group enrolments — a real person will read your message and get back to you.
We aim to respond to all enquiries within 2 business days.
General enquiries
For anything that doesn't fit elsewhere — course questions, feedback, press, partnerships, and general help. hello@ai101.uk
Account & technical support — support@ai101.uk
Can't access your course, login issues, payment problems, or anything not working as it should. hello@ai101.uk
Refund requests
To request a refund under our 30-day satisfaction guarantee, email refunds@ai101.uk with your name and purchase email. See our Refund Policy for eligibility details.
Privacy & data requests — hello@ai101.uk
All GDPR requests — data access, correction, deletion, or withdrawal of consent. We respond within 30 days as required by UK law. hello@ai101.uk
Group & team enrolments — hello@ai101.uk
Enrolling 5 or more people? We'll arrange a group discount and onboarding support. support@ai101.uk
Send a Message
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within 2 business days.
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Quick answers
You might find what you need here before reaching out.
You'll receive an email with your login details within a few minutes of purchase. Log in at ai101.uk/login. If you haven't received your email after 10 minutes, please check your spam folder and then contact us.
Yes — each course is purchased separately and added to the same account. We recommend starting with AI Essentials if you're new to AI, then progressing to the Business or Marketing courses. There's no bundle discount currently, but we'll offer one in the future.
Yes. If you're enrolling 5 or more people, get in touch at hello@ai101.uk and we'll arrange a group rate and a dedicated onboarding session if needed.
Go to the login page and click "Forgot password?" — you'll receive a reset link by email within a few minutes. If you don't receive it, check your spam folder and then contact us.
If you've completed less than 25% of a course and it's not right for you, email us at refunds@ai101.uk within 30 days of purchase and we'll process a full refund. See our Refund Policy for full eligibility details.
Yes. AI moves fast and we update our courses regularly to reflect new tools, features, and best practices. Once you enrol you have lifetime access including all updates.